Confidential

Administrator

Company:

A leading FMCG company based in Saudi Arabia, specializing in personal care, pharmaceutical, and baby care products. With exclusive distribution agreements with reputable suppliers, we operate on a business-to-business (B2B) model, serving a diverse clientele across the region.

Key Responsibilities:

HR Management:

• Administer HR processes including recruitment, onboarding, and employee relations.
• Maintain and update employee records, ensuring compliance with company policies and legal requirements.
• Coordinate employee training and development programs.
• Address employee queries and concerns, providing guidance and support.
• Implement and monitor HR policies and procedures.
• Prepare and manage HR reports and documentation.

Skills:

1. Recruitment Skills:
   • Proficiency in sourcing, interviewing, and selecting candidates.
   • Ability to create effective job descriptions and utilize various recruitment platforms.
2. Onboarding Expertise:
   • Knowledge of best practices for onboarding new employees.
   • Ability to create a welcoming and informative onboarding experience.
3. Employee Relations:
   • Strong interpersonal skills to effectively address employee concerns and queries.
   • Conflict resolution skills to manage workplace disputes and foster a positive work environment.
4. Record Keeping and Compliance:
   • Attention to detail in maintaining accurate and up-to-date employee records.
   • Understanding of legal requirements and compliance related to HR practices.
5. Training and Development Coordination:
   • Skills in designing and implementing training programs that align with organizational goals.
   • Ability to assess training needs and evaluate program effectiveness.
6. Policy Implementation:
   • Knowledge of HR policies and procedures and the ability to implement them effectively.
   • Skills in monitoring adherence to policies and suggesting improvements.
7. Reporting and Documentation:
   • Proficiency in preparing HR reports and managing documentation.
   • Analytical skills to interpret data and provide insights for decision-making.
8. Communication Skills:
   • Excellent verbal and written communication skills for clear interaction with employees and management.
   • Ability to present information effectively in meetings and training sessions.
9. Organizational Skills:
   • Strong organizational skills to manage multiple HR processes and projects simultaneously.
   • Time management skills to prioritize tasks effectively.
10. Problem-Solving Skills:
    • Ability to identify issues and develop practical solutions in HR processes.
    • Proactive approach to addressing potential challenges.

Government Relations:

• Act as the company’s representative in dealings with government authorities.
• Ensure compliance with KSA regulations.
• Develop and maintain positive relationships with key government entities.
• Prepare and submit required documentation and reports to government entities.
• Address and resolve any issues or inquiries from governmental entities in a timely and professional manner.

Administrative Duties:

• Oversee day-to-day administrative functions including office management, equipment maintenance, and facility management.
• Coordinate meetings, events, and travel arrangements.
• Handle correspondence, including emails, phone calls, and mail.

Departmental Support:

• Collaborate with various departments to understand and support their operational needs.
• Provide administrative support for department-specific tasks, such as data entry, report generation, and scheduling.

Compliance and Reporting:

• Ensure adherence to company policies, procedures, and legal regulations.
• Assist in preparing and submitting compliance reports and documentation.
• Conduct regular audits to ensure compliance with internal and external standards.

Qualifications & Experience:

• Bachelor’s degree/ Diploma in Business Administration, Management, or a related field (preferred).
• Proven experience in an administrative or office management role.

Cashier

Responsibilities:

• Issuing payment receipts.
• Delivering the daily movement report with the actual balance to the collector and reconciling it with the finance department’s ledger balance.
• Preparing and coordinating with the sales department on return forms and all related requirements according to financial policy, and handing them over to the accountant.

Requirements:

• Diploma in Accounting or General Secondary School Certificate.
• Minimum of one year of experience in the same field.

Skills:

1. Basic Math Skills:
   • Ability to perform calculations quickly and accurately for cash handling and transactions.
2. Customer Service:
   • Strong interpersonal skills to engage with customers and address their needs and concerns.
3. Attention to Detail:
   • Careful handling of cash and transactions to avoid errors.
4. Communication Skills:
   • Clear verbal communication for effective interaction with customers and team members.
5. Time Management:
   • Ability to manage time effectively during busy periods to ensure efficient service.
6. Problem-Solving Skills:
   • Ability to handle customer complaints and resolve issues calmly and effectively.
7. Technical Proficiency:
   • Familiarity with point-of-sale (POS) systems and cash registers.
8. Organizational Skills:
   • Keeping the checkout area tidy and organized to facilitate smooth operations.

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