- Memorize scripts for products and services, and refer to them during calls
- Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately.
- Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality
- Create and maintain record of daily problems and remedial actions taken, using call-center database
- Leverage data and insights gathered by the call center to recommend and influence process improvements
Job Type: Part-time
Pay: Up to QAR1,750.00 per month
Language:
- English & Arabic (Required)
- Memorize scripts for products and services, and refer to them during calls
- Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately.
- Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality
- Create and maintain record of daily problems and remedial actions taken, using call-center database
- Leverage data and insights gathered by the call center to recommend and influence process improvements
Job Type: Full-time
Pay: Up to QAR3,500.00 per month
Experience:
- Cerner : 1 year (Required)
Language:
- English & Arabic (Required)
