Position: Customer Service Representative for a Service Application
Job Responsibilities:
- Assisting customers and responding to inquiries and complaints via phone calls or chat.
- Ability to persuade customers when complaints are raised about the level of service, ensuring quick and professional responses.
Requirements:
- The candidate must currently reside in Qatar and be of Sudanese nationality.
- Proficiency in spoken and written English, in addition to Qatari or Gulf dialect is essential. (Applicants who do not meet this requirement will not be considered.)
- The applicant must be born in Qatar or Saudi Arabia, or have a strong understanding of Gulf culture in general. (Non-compliant candidates will not be accepted.)
- Computer skills: Data entry and familiarity with customer service applications.
- Must have access to a personal computer and stable internet connection.
- Previous experience in customer service (preferably within Qatar or the Gulf) is preferred.
Additional Notes:
- Applications should be sent via email only, including the CV and a recent photo to the following email address:
[email protected] - Salary and working hours will be discussed after the shortlisting and initial interview.
- Please make sure to include your WhatsApp number in the CV for further contact.
Only candidates who meet all the requirements will be contacted by the recruitment team.
Wishing you all the best!
