QH Human Resources Consultancy

By user Last updated Nov 13, 2024

Receptionist
Responsibilities:

Greet clients and visitors with a positive, helpful attitude.
Assisting clients in finding their way around the office.
Announcing clients as necessary.
Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
Preparing meeting and training rooms.
Answering phones in a professional manner, and routing calls as necessary.
Assisting colleagues with administrative tasks.
Performing ad-hoc administrative duties.

Positive Attitude & Professionalism
- Greet clients and visitors warmly, demonstrating a friendly, approachable, and professional demeanor.
- Show empathy and attentiveness to guests’ needs, ensuring a positive first impression.
Effective Communication
- Clearly and professionally announce clients and assist them in navigating the office space.
- Excellent verbal communication skills to direct visitors and answer calls appropriately.
- Ability to handle phone calls, provide information, and route them to the right department or person.

Office Organization
- Assist with administrative tasks such as copying, faxing, taking notes, and managing documentation.
- Help with preparing meeting rooms and ensuring they are set up for training or conferences.
Meeting and Room Preparation
- Prepare meeting and training rooms, including setting up equipment, supplies, and ensuring a professional environment.
Travel Planning
- Assist in making travel arrangements for colleagues, including booking flights, accommodations, and transportation.
Record Keeping & Visitor Logs
- Maintain visitor logs, issue badges, and track visitor movements for security purposes.
- Ensure that all visitors and clients are registered and properly identified.

Security Awareness
- Assist in maintaining workplace security by checking, issuing, and collecting visitor badges.
- Adhere to office security protocols to ensure a safe environment for employees and guests.

Collaboration with Colleagues
- Provide administrative support to colleagues as needed, fostering a collaborative team environment.
- Flexibility in assisting with various tasks to ensure smooth office operations.
Adaptability
- Willingness to perform ad-hoc administrative duties as required, showing flexibility and a proactive attitude.

Must be available to join immediately.

Please share your CV at [email protected] or WhatsApp us at +974 6678 4108, +974 50619747, and +974 66147246

Job Type: Full-time

Application Question(s):

Language:

English (Preferred)

Female Tele Sales Executive Intern
Responsibilities

Cold calling companies using a given phone directory to sell company services.
Answering incoming calls from prospective customers
Using scripts to provide information about product’s features, prices etc. and present their benefits
Ask pertinent questions to understand the customer’s requirements
Persuade the customer to buy by demonstrating how merchandise or services meet their needs
Record the customer’s personal information accurately in a computer system
Deal with complaints or doubts to safeguard the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information
Updating customers details on our database, and then sharing this information with the sales staff.
Tending to highly technical or serious questions and complaints.
Informing staff of individual and overall sales targets to promote accountability within the team.
Assigning shifts in accordance with the target market’s availability.
Creating achievable sales goals that grow progressively larger over time.

Skills:

Cold Calling
- Ability to confidently make cold calls using a given phone directory, initiating conversations with prospective clients.
- Strong phone presence with the ability to engage and build rapport with potential customers quickly.
Product Knowledge
- In-depth knowledge of the company’s products or services to confidently explain features, benefits, and pricing.
- Ability to present products in a persuasive way, showing how they align with customer needs and requirements.
Persuasion & Negotiation
- Persuading customers to purchase by demonstrating how the company’s products or services meet their specific needs.
- Ability to handle objections and doubts from customers, using persuasive techniques to move the conversation forward and close sales.
Closing Sales
- Driving the conversation towards a sales close by highlighting the benefits and addressing any remaining concerns.
- Going the “extra mile” to meet sales quotas, handling objections, and encouraging repeat business or follow-up calls.

Understanding Customer Needs
- Asking pertinent questions to understand the specific needs of each customer, tailoring your pitch accordingly.
- Actively listening to customer requirements and adapting your sales approach to meet their expectations.
Handling Complaints & Concerns
- Addressing complaints or doubts in a professional and constructive manner to protect and maintain the company’s reputation.
- Going beyond basic customer service to ensure satisfaction and create long-term customer relationships.

Accurate Record Keeping
- Recording customer information accurately in a computer system, maintaining detailed records of calls, sales, and customer interactions.
- Keeping track of sales made, customer preferences, and follow-up requirements in an organized manner.
Database Management
- Updating customer details in the company’s database, ensuring that information is up-to-date and easily accessible.
- Sharing relevant customer information with sales staff to ensure continuity of service and sales opportunities.

Must be available to join immediately.

Please share your resumes to [email protected] or WhatsApp us at +974 66784108

Job Types: Full-time, Internship

Application Question(s):

Language:

Fluent Business English (Required)