Are you passionate about customer service and ready to make a difference in the healthcare sector? Join American Hospital Clinics as a Bilingual Call Centre Agent and be the vital link between our patients and the exceptional care they deserve.
We are seeking a dedicated professional who can communicate effectively in Arabic and English, ensuring our patients feel valued and heard. This is your opportunity to join a leading healthcare provider and contribute to a patient-centered experience.
Job Responsibilities:
- Handle incoming calls from patients professionally and courteously.
- Provide accurate information about hospital services, appointments, and procedures.
- Schedule and manage patient appointments efficiently.
- Respond to patient inquiries and resolve issues promptly.
- Maintain patient confidentiality and adhere to hospital policies.
- Collaborate with medical and administrative teams to ensure seamless patient support.
Job Requirements:
- Fluency in both Arabic and English (spoken and written) is mandatory.
- Prior experience in a hospital or healthcare environment is highly preferred.
- Excellent interpersonal and communication skills.
- Strong organizational and problem-solving abilities.
- Ability to work in a fast-paced, dynamic environment.
- Locally available in Qatar and ready to join immediately.
What We Offer:
- A full-time, permanent position in a reputable healthcare institution.
- A supportive and inclusive team environment.
- Opportunities for professional growth and development.
- The chance to make a meaningful impact on patients’ lives.
Why Join Us?
At American Hospital Clinics, we pride ourselves on delivering excellence in healthcare services. By joining our team, you’ll play a crucial role in enhancing patient experiences and ensuring seamless communication. Your work will directly contribute to the trust and care that define our organization.
How to Apply:
If you meet the requirements and are ready to take the next step in your career, we’d love to hear from you!
Send your updated CV to:
[email protected]
Make sure to mention “Bilingual Call Centre Agent” in the subject line of your email.
About Us:
American Hospital Clinics is dedicated to providing world-class healthcare services in Qatar. We value professionalism, empathy, and teamwork, and we are committed to creating a positive impact on our patients and the community.
Job Types:
- Full-time, Permanent
Don’t miss this opportunity to join a dynamic and patient-focused team! Apply today and be the voice of excellence in patient care.
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