Overview
What we do is just as important as how we do it. Our promise – that everything is possible – governs how we approach our business. Our services support individuals, the public sector and companies of all sizes in Qatar and internationally. Commercial Bank operates in Retail and Wholesale banking and makes strategic investments through its associates and subsidiaries.
Facilities Supervisor
Job Summary
To supervise and execute Alternative Assets assigned properties in order to ensure that all predictive and reactive maintenance are executed efficiently and effectively and meet all requirements and quality parameters, in accordance with the established policies and procedures. Supervise and comply to all Maintenance, Safety and Civil defence requirements related to facilities across all the properties of alterative assets.
Key Accountabilities
Facilities Management
- Plans, supervises, and schedules the overall operations of the facilities including interior/exterior maintenance, cleaning, painting, equipment repairs, carpentry, plumbing, electrical works
- Supervise and ensure that preventive maintenance tasks by MEP/Electro-mech technical team are carried out in accordance with the schedule, frequency, and task lists
- Supervise the daily activities of MEP/Electro-mech technical team.
- Respond properly to all emergency or safety situation like fires, power failures, leaks, floods, etc.
- Maintain accurate records of work performed, materials used, and associated costs,
- Prepare required parts and equipment to be purchased
- Inspect, diagnose malfunctions, and plan repair methodology of all MEP equipment.
- Support any afterhours needs and activities as required
- Perform building inspections on assigned locations
- Maintain records, prepares reports, and compose correspondence relative to the works.
- Co Ordinate for Building Take Over from projects team and takeover all equipment manuals and drawings, warranties.
- Supervise and Guide on ground technical and Cleaners team to carry out effective and efficient building maintenance.
- Ensure that waste and garbage are properly disposed
Skills:
1. Operational Management:
- Planning and Scheduling: Ability to plan and organize the day-to-day operations of facilities, including maintenance, cleaning, repairs, and all services related to facility upkeep.
- Time Management: Ensure maintenance activities are scheduled and executed efficiently to minimize downtime or disruption to facility operations.
2. Technical Knowledge:
- Mechanical, Electrical, and Plumbing (MEP) Expertise: Strong understanding of MEP systems, including diagnostics, maintenance, and repair of electrical, plumbing, HVAC, and other mechanical systems.
- Preventive Maintenance: Knowledge of creating and overseeing preventive maintenance schedules for all equipment and systems to avoid breakdowns and ensure operational efficiency.
- Emergency Response: Ability to respond to emergencies effectively, including issues like power failures, plumbing leaks, floods, or fire situations.
3. Team Supervision and Leadership:
- Team Supervision: Lead and oversee a team of technical personnel, cleaners, and contractors to ensure smooth operation and maintenance of the facility.
- Training and Development: Guide and mentor the technical and janitorial staff to enhance their efficiency and quality of work.
- Problem-solving and Troubleshooting: Ability to diagnose issues in equipment and systems, develop solutions, and implement corrective actions.
Monitoring and Control
- Monitor and report on maintenance progress and budgets to the line manager as per the agreed timelines and reporting formats
- Monitor the work of external service providers on an ongoing basis and throughout the maintenance life cycle.
- Ensure thorough monitoring and control of the maintenance quality to secure the compliance with quality standards and meeting the stakeholders’ needs.
Continuous Improvement
- Contribute to the identification of opportunities for continuous improvement of processes and practices considering ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.
Policies, Systems, Processes & Procedures
Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
Statements and Reports
Prepare PPM summary progress reports with the maintenance status updates.
Prepare the closing out report and lessons learned at the completion of each maintenance.
Quality, Health, Safety, & Environment
Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.
Related Assignments
- Maintain up to date properties civil defence approvals.
- Ensure a proper documentation of the Alternative Assets property drawings and certificates to provide required information to the concerned stakeholders.
- Perform other related duties or assignments as directed.
Education
- Bachelor’s degree in Engineering or equivalent
Senior Compliance Manager
JOB PURPOSE/SUMMARY
The job purpose is to support the Head of Regulatory Compliance in coordinating the day-to-day activities and delivering key objectives of the team. Primary responsibilities of the role include analysis and interpretation of new regulatory requirements and advice on their implementation as well as review of new banking products/services/channels from compliance perspective and advice on their implementation. The role will also include deputising for the Head of Regulatory Compliance during his/her absences.
KEY ACCOUNTABILITIES
- Responsible for supporting the Head of Regulatory Compliance in coordinating the day to day activities of the Regulatory Compliance team;
- Responsible for reviewing new banking products, services and channels prior to their launch from compliance perspective and providing advice to business units on their implementation in a manner that complies with applicable laws and regulations and meets the expectations of local regulators;
- Responsible for supporting the analysis of new regulatory requirements and guidance issued by local regulators and relevant international organisations, which includes interpretation of new requirements, identification of affected business units/stakeholders, coordination of the impact assessment, ongoing advice to business units and tracking of the progress of their implementation;
- Responsible for developing, maintaining and updating the Bank’s policies and functional operating procedures (SOPs) in the area of regulatory compliance and direct the implementation of related processes and controls, so that all activities are conducted in compliance with risk, audit, legal and regulatory requirements while delivering a quality, cost-effective service;
- Supervise and participate in the planning and execution of the regulatory compliance reviews, testing and monitoring;
- Implement and manage FATCA/CRS governance framework, and provide ongoing advice to business units on FATCA/CRS requirements;
- Develop regulatory compliance training materials and provide necessary regulatory related training to Bank’s employees, including on FATCA/CRS;
- Support the implementation of the Personal Data Privacy Law;
- Support the Head of Regulatory Compliance in coordinating the regulatory inspection visits;
- Supervise and coordinate the annual business regulatory matrices self-assessment exercise;
- Produce the periodic compliance regulatory bulletin and circulate it to business units and senior management;
- Provide on-the-job training and constructive feedback to other members of Regulatory Compliance team to support their overall development;
- Support the preparation of the annual Compliance plan of the Compliance & FCC SBU;
- Act as the point of contact for the Bank’s Internal Audit on all regulatory related matters and coordinate with the Internal Audit on related action items;
- Support the development and production of the Regulatory Compliance team’s KPIs;
- Liaise with QCB on regulatory compliance matters and respond to their inquiries;
- Produce the monthly CRC Dashboard; and
- Perform other related duties or assignments, as directed by senior management of the SBU.
Required Qualifications:
Bachelor degree in accounting or equivalent.
Required Experience:
6-8 years’ relevant experience in a reputable financial institution in the area of regulatory compliance, FATCA/CRS, including at least 5 years in positions of progressively increasing supervisory responsibilities.
Knowledge & Other skills:
Proficiency in oral and written Arabic / English
Good knowledge of applicable QCB and FATCA/CRS regulations;
Fair knowledge of applicable QFMA, Labour, and Commercial law;
Good knowledge of applicable AML/CFT and Sanctions laws and regulations;
Regulatory Knowledge and Interpretation
Compliance Risk Management
Project Management and Coordination
Leadership and Supervisory Skills
Communication and Reporting
Data Privacy and Legal Compliance
