Administrator (Part Time)
About the job
Overview
Element has an opportunity for a Administrator (Part Time, 16 hrs per week) to join our growing team working for our FIRA brand. This is a great opportunity to develop your Administration career within a Global Testing, Inspection and Certification business.
Responsibilities
- Administration duties including formatting, scanning, filing and emailing documents to clients
- Coordination support to help manage the businesses Membership scheme
- Daily management of the Outlook mailboxes
- Raising purchase orders and processing invoices and credit notes
- Coordination support to help manage the site facilities
- Ordering various consumables
- Receptionist related duties
Skills / Qualifications
- Experience within a similar role and / or Business and Administration qualification is desirable, but not essential
- MS Office experience (TEAMS, Outlook, Word, Excel)
- Strong coordination, organisation and communication (written and verbal) skills
- Highly motivated and dedicated self-starter who can work well within a busy team
- 16 hours per week, to be worked at 4 hours per day, between Monday to Friday
Company Overview
- Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
Customer Support (Seasonal)
About the job
Overview
Element has an opportunity for a Customer Support Administrator to join our growing team in Fort Wayne, IN for a 6 to 8 month assignment . This is a great opportunity to develop your career within a Global TIC business.
Responsibilities
- Responsible for ensuring customer satisfaction for a group of dedicated customers. This can include answering any customer questions, recommending testing, providing reports, etc.
- Contact clients to resolve issues including but not limited to missing sample information, analysis verification, billing, etc.
- Working with Accounts Receiving to resolve payment issues as they arise
- Working with Sample Receiving to address issues with samples received
- Follow the Quality System as documented in the Quality Manual
- Maintain a clean and safe work environment; comply with all rules and responsibilities as outlined under the corporate Health and Safety Policy
Skills / Qualifications
- Educational Background:
A background in science is preferred to facilitate understanding of lab processes and customer needs. - Laboratory Experience:
Relevant experience in a laboratory setting is highly desirable to better assist clients and navigate lab operations. - Personal Attributes:
- Highly motivated and organized with a flexible approach to work.
- Excellent attention to detail, ensuring accuracy in all tasks.
- Ability to work independently, managing tasks with minimal supervision.
- Strong ability to perform well under pressure, meeting tight deadlines while maintaining quality and safety standards.
Company Overview
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
