Accounts Manager / Technical Sales Engineer
Job Summary: The Accounts Manager / Technical Sales Engineer is responsible for managing client accounts and driving technical sales of products or services. This role combines account management with technical expertise, ensuring client needs are met while promoting the company’s offerings.
Key Responsibilities:
- Client Relationship Management:
- Develop and maintain strong relationships with key clients, ensuring high levels of customer satisfaction.
- Serve as the main point of contact for client inquiries, issues, and feedback.
- Technical Sales:
- Identify and understand clients’ technical requirements and provide tailored solutions.
- Present and demonstrate products or services, showcasing their technical benefits and value.
- Account Management:
- Manage a portfolio of accounts, ensuring their ongoing satisfaction and retention.
- Monitor account performance, analyze sales data, and develop strategies for growth.
- Sales Strategy Development:
- Collaborate with sales and marketing teams to develop effective sales strategies and campaigns.
- Set and achieve sales targets and objectives for assigned accounts.
- Proposal Development:
- Prepare technical proposals and quotes for clients, ensuring accuracy and competitiveness.
- Collaborate with engineering and product teams to develop customized solutions.
- Market Analysis:
- Stay informed about industry trends, market conditions, and competitor activities.
- Identify opportunities for new business and areas for expansion within existing accounts.
- Technical Support:
- Provide technical assistance to clients during the implementation and usage of products.
- Conduct training sessions or workshops to educate clients on product features and benefits.
- Reporting:
- Prepare regular reports on sales performance, account status, and market insights for management.
- Utilize CRM systems to track interactions and maintain up-to-date client information.
Qualifications:
- Bachelor’s degree in Engineering, Business Administration, or a related field.
- Proven experience in technical sales or account management, ideally within a relevant industry (e.g., engineering, technology, manufacturing).
- Strong understanding of technical products and services, with the ability to convey complex information clearly.
Skills and Competencies:
- Technical Acumen: Ability to understand and explain technical concepts and products.
- Sales Skills: Strong negotiation and closing skills, with a results-driven approach.
- Communication: Excellent verbal and written communication skills, with the ability to engage clients effectively.
- Problem-Solving: Strong analytical skills to assess client needs and develop effective solutions.
- Interpersonal Skills: Ability to build relationships and collaborate with clients and internal teams.
Work Environment:
The Accounts Manager / Technical Sales Engineer typically works in an office setting but may also spend time visiting clients, attending trade shows, or conducting presentations. Travel may be required depending on client locations.
Team Leader – Procurement
Job Summary: The Team Leader – Procurement oversees the procurement team, managing the sourcing and purchasing of goods and services to meet organizational needs. This role involves developing procurement strategies, optimizing supply chain processes, and ensuring compliance with company policies and regulations.
Key Responsibilities:
- Team Management:
- Lead and mentor a team of procurement professionals, fostering a collaborative and high-performance culture.
- Conduct regular performance evaluations and provide training to enhance team skills.
- Strategic Sourcing:
- Develop and implement procurement strategies aligned with organizational goals.
- Identify potential suppliers, negotiate contracts, and establish long-term partnerships.
- Purchasing Oversight:
- Oversee the purchasing process, ensuring timely procurement of goods and services.
- Monitor inventory levels and manage supply chain logistics.
- Supplier Relationship Management:
- Build and maintain strong relationships with suppliers to ensure quality, reliability, and cost-effectiveness.
- Address supplier performance issues and resolve disputes.
- Cost Management:
- Analyze market trends and pricing to identify cost-saving opportunities.
- Prepare and manage the procurement budget, ensuring compliance with financial policies.
- Compliance and Risk Management:
- Ensure adherence to company policies, legal requirements, and ethical standards in all procurement activities.
- Assess risks associated with suppliers and mitigate potential issues.
- Reporting and Analysis:
- Prepare reports on procurement activities, savings, and supplier performance.
- Utilize data analytics to drive decision-making and improve procurement processes.
- Collaboration:
- Work closely with other departments (e.g., finance, operations, and project management) to align procurement efforts with organizational needs.
- Participate in cross-functional teams to enhance overall efficiency.
Qualifications:
- Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
- Proven experience in procurement or supply chain management, with a minimum of 3-5 years in a leadership role.
- Strong negotiation and communication skills.
- Proficiency in procurement software and Microsoft Office Suite.
- Knowledge of market trends, supplier management, and procurement best practices.
Skills and Competencies:
- Leadership: Ability to lead and inspire a team to achieve goals.
- Analytical Thinking: Strong analytical skills to assess procurement data and make informed decisions.
- Problem-Solving: Proactive approach to resolving issues and optimizing processes.
- Attention to Detail: Thoroughness in managing contracts, budgets, and compliance.
- Interpersonal Skills: Ability to build effective relationships with suppliers and stakeholders.
Work Environment:
The Team Leader – Procurement typically works in an office environment, collaborating with various departments and suppliers. The role may require occasional travel to meet with suppliers or attend industry events.
Sales Manager
Job Summary: The Sales Manager is responsible for developing and executing sales strategies to drive revenue growth and meet the company’s sales targets. This role involves managing the sales team, building customer relationships, and analyzing market trends to identify opportunities for expansion.
Key Responsibilities:
- Sales Strategy Development:
- Create and implement effective sales strategies aligned with the company’s goals.
- Analyze market trends, competition, and customer needs to inform strategy.
- Team Management:
- Lead, mentor, and motivate the sales team to achieve individual and team targets.
- Conduct regular training sessions to enhance team skills and product knowledge.
- Performance Monitoring:
- Set sales targets and track team performance against these goals.
- Prepare and present sales reports to senior management, highlighting achievements and areas for improvement.
- Customer Relationship Management:
- Build and maintain strong relationships with key clients and stakeholders.
- Address client inquiries and resolve any issues to ensure high levels of customer satisfaction.
- Sales Forecasting:
- Develop accurate sales forecasts based on historical data and market analysis.
- Adjust sales strategies as necessary to respond to changing market conditions.
- Collaboration:
- Work closely with marketing, product development, and finance teams to ensure alignment and support for sales initiatives.
- Participate in product launches and promotional campaigns.
- Negotiation and Closing:
- Lead negotiations with key clients, ensuring profitable contracts and agreements.
- Support the sales team in closing deals and achieving revenue targets.
- Budget Management:
- Manage the sales budget, ensuring resources are allocated effectively.
- Monitor expenses and report on financial performance against budgets.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven experience in sales management, typically 5+ years, with a track record of meeting or exceeding targets.
- Strong understanding of sales principles and customer relationship management (CRM) software.
Skills and Competencies:
- Leadership: Ability to lead and inspire a sales team to achieve goals.
- Communication: Excellent verbal and written communication skills for effective interaction with clients and team members.
- Analytical Skills: Strong analytical and problem-solving abilities to assess data and market trends.
- Negotiation Skills: Proficient in negotiating contracts and closing sales.
- Adaptability: Ability to adjust strategies based on market conditions and company objectives.
Work Environment:
The Sales Manager typically works in an office environment but may also spend time visiting clients, attending industry events, and participating in trade shows. Travel may be required based on the company’s client base and geographical coverage.
Sales Engineer
Job Summary: The Sales Engineer combines technical expertise with sales skills to promote and sell complex products or services. This role involves understanding customer needs, providing technical solutions, and collaborating with the sales team to achieve revenue targets.
Key Responsibilities:
- Technical Sales Support:
- Collaborate with the sales team to identify customer needs and provide tailored technical solutions.
- Present and demonstrate products to clients, highlighting their technical features and benefits.
- Customer Consultation:
- Meet with clients to understand their technical requirements and challenges.
- Conduct site visits and assessments to provide accurate recommendations.
- Proposal Development:
- Prepare detailed technical proposals and quotations that meet client specifications.
- Collaborate with engineering and product teams to ensure proposals are feasible and competitive.
- Product Knowledge:
- Stay up-to-date with product developments, industry trends, and competitive landscape.
- Provide training and support to sales staff on technical aspects of products.
- Relationship Building:
- Build and maintain strong relationships with clients, fostering trust and loyalty.
- Address client inquiries, concerns, and feedback promptly to ensure satisfaction.
- Sales Strategy Implementation:
- Support the sales team in developing and executing sales strategies to achieve targets.
- Identify opportunities for upselling or cross-selling products to existing customers.
- Market Analysis:
- Conduct market research to identify potential clients and emerging trends.
- Provide insights to the sales and marketing teams for strategy refinement.
- Reporting:
- Track sales activities and performance metrics, providing regular updates to management.
- Use CRM tools to maintain accurate client records and sales forecasts.
Qualifications:
- Bachelor’s degree in Engineering, Technology, or a related field.
- Proven experience in a sales or technical support role, preferably in a relevant industry (e.g., manufacturing, IT, telecommunications).
- Strong understanding of technical products and their applications.
Skills and Competencies:
- Technical Acumen: Ability to understand and explain complex technical concepts.
- Sales Skills: Strong negotiation and closing skills with a customer-oriented approach.
- Communication: Excellent verbal and written communication skills for effective presentations and client interactions.
- Problem-Solving: Ability to assess client needs and develop effective solutions.
- Interpersonal Skills: Strong relationship-building skills to foster trust with clients and team members.
Work Environment:
Sales Engineers typically work in an office environment but may also spend considerable time visiting clients, conducting presentations, and attending industry events. Travel may be required based on client locations and project needs.
