Medical Secretary
Location: Doha, Qatar
Organization: Hamad Medical Corporation
Department: Administrative Services
About the Organization
Hamad Medical Corporation (HMC) is the leading public healthcare provider in the State of Qatar. Established in 1979 by Emiri Decree, HMC manages several highly specialized hospitals and medical centers delivering world-class healthcare services. HMC is committed to providing high-quality, cost-effective care to all patients regardless of nationality, in alignment with Qatar’s vision of Health for All.
The organization’s core pillars are Health, Education, and Research, supported by continuous improvement in management systems and patient care standards.
Job Title
Medical Secretary
Key Responsibilities
- Schedule outpatient and inpatient appointments for various clinical procedures.
- Prepare daily procedure lists, ensure patient files and records are available, and generate medicom labels.
- Update inpatient consultation lists for doctors’ daily rounds.
- Prepare daily and monthly census reports based on procedure type, inpatient/outpatient status, nationality, and gender.
- Prepare and update on-call schedules for consultants, specialists, residents, and nurses on the intranet.
- Draft, prepare, and dispatch internal and external correspondence and memos.
- Handle telephone calls, emails, and other correspondence, and relay messages to physicians.
- Provide accurate information to patients and their relatives.
- File and maintain medical and administrative records in compliance with JCI standards.
- Prepare electronic timesheets and leave schedules for doctors and technicians.
- Monitor stationery and accessory supplies and submit purchase requests as required.
- Transcribe medical dictations and prepare medical reports.
- Prepare clinical and administrative correspondence.
- Update physicians on patients’ laboratory results using THERP.
- Perform other duties as assigned by supervisors.
Key Interactions
- Head of Section
- Physicians and Nurses
- Departmental Staff
- Patients and Relatives
General Responsibilities
- Demonstrate understanding of HMC’s mission, vision, and values.
- Comply with all HMC policies and procedures, particularly infection control, safety, and quality management.
Job Requirements
Education
- Higher Secondary Education
- Diploma in Secretarial Administration, Computer Applications, or equivalent
Experience
- 2–3 years of relevant experience as a Medical Secretary
Computer Skills
- Advanced computer and data-entry skills
Certifications
- English training courses in medical terminology (preferred)
Language Skills
- English: Intermediate (Essential)
- Arabic: Basic (Preferred)
Professional Competencies
- Strong problem-solving and decision-making skills
- Patient and customer focus
- Commitment to delivering excellent service
- Ability to work effectively in a team
- Excellent communication skills
Technical Competencies
- Fast and accurate typing skills
- Strong planning and organizational abilities
- Ability to maintain systematic and confidential records
