We are looking for Call center Agent
Should have experience in medical field
Preferred Female (Arabic only)
Should be available locally
Call Centre Agent
Tasks
· Handling all incoming & outbound calls and redirect them or keep messages
· Greet and welcome guests
· Answer questions and address complaints issues
· Receive letters, packages etc. and distribute them
· Prepare outgoing mail by drafting correspondence, securing parcels etc.
· Check, sort and forward emails
· Monitor office supplies and place orders when necessary
· Keep updated records and files
· Take up other duties as assigned (travel arrangements, schedules etc.)
Requirements
· Proven experience as Call center Agent or relevant position in medical field
· Familiarity with office machines (e.g. fax, printer etc.)
· Knowledge of office management and basic bookkeeping
· Proficient in English and Arabic (oral and written)
· Excellent knowledge of MS Office (especially Excel and Word)
· Strong communication and people skills
· Good organizational and multi-tasking abilities
· Problem-solving skills
· Customer service orientation
· Flexible to work in shifts
Job Type: Full-time
