📢 Exciting Job Opportunity – Call Center Agent in Qatar! ☎️📞
🔵 Are you a customer service professional looking for a rewarding career? Join our team today!
💼 Position: Call Center Agent
📍 Location: Qatar
✅ Job Requirements:
✔️ Fluent in both English & Arabic (spoken and written).
✔️ Minimum 2 years of experience in a call center or customer service role.
✔️ Strong verbal and written communication skills.
✔️ Ability to handle customer inquiries and resolve issues efficiently.
✔️ Excellent listening and problem-solving abilities.
✔️ Ability to work under pressure and manage a high volume of calls.
✔️ Strong organizational and multitasking skills.
✔️ Positive and professional attitude with a customer-focused mindset.
✔️ Basic knowledge of CRM systems and call center software is a plus.
✔️ Candidates must be currently residing in Qatar.
🕒 Working Conditions:
🔹 9 working hours per day (including breaks).
🔹 1 day off per week – Friday.
🔹 Rotational shifts may apply depending on operational needs.
🔹 Fast-paced and dynamic work environment.
💰 Benefits:
✅ Competitive salary based on experience and performance.
✅ Opportunities for career growth and professional development.
✅ Friendly and supportive work environment.
✅ Work in a reputable company with a strong market presence.
✅ Performance-based incentives and bonuses.
✅ Contract and permanent positions available.
📄 Job Responsibilities:
🔸 Handling incoming and outgoing customer calls.
🔸 Providing accurate information about products and services.
🔸 Assisting customers with inquiries, complaints, and technical support.
🔸 Maintaining detailed records of customer interactions.
🔸 Escalating complex issues to the relevant department when necessary.
🔸 Following company policies and call center procedures.
🔸 Ensuring customer satisfaction through professional service.
Apply Now
