Overview
Welcome to MGallery, where Memorable & Meaningful experiences come to life. With over 120 hotels worldwide, we curate unique experiences that spark curiosity and enrich the soul. At MGallery, we believe in the power of each moment, from the spectacular sunrise to the stolen glances. Our hotels are more than just a collection of unique destinations—they are a tapestry of stories, culture, and local essence, woven together to create a distinct hospitality experience. Since 2008, MGallery has been dedicated to building a diverse collection of boutique hotels, each with a soul of its own. We are committed to empowering women through our ‘Committed to Her’ initiative, and giving back to the communities we call home. Every stay is an invitation to engage with the local culture, savor unique mixology experiences, and discover the soul of each destination through our signature ‘M Moment.’ Our passionate Heartists are at the heart of every moment we create. They are empowered to innovate, inspire, and contribute to a vibrant culture that celebrates creativity and individuality. At MGallery, we believe in fostering a positive impact, both within our walls and in the communities we serve. Whether you’re seeking memorable M Moment experiences or considering joining our team, we invite you to explore a world where stories matter and connections last. With MGallery, you’re not just part of a brand—you’re part of a collective of moment makers, changing the way we experience the world.
Front Desk Receptionist Intern
About the job
Company Description
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
We are looking for a friendly, professional, and detail-oriented Front Desk Receptionist Intern to join our team. You will be the first point of contact, providing exceptional guest service and administrative support. This internship provides a valuable opportunity to gain hands-on experience in a fast-paced work environment.
What Is In It For You
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and worldwide!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What You Will Be Doing
- Greet and welcome in a warm and professional manner.
- Answer and direct phone calls to the appropriate personnel.
- Manage front desk operations, including scheduling appointments and handling inquiries.
- Maintain a clean and organized reception area.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Provides accurate information for the services.
- Support the administrative team with various projects and tasks as needed.
Skills:
- Customer Service Skills:
- Ability to greet guests warmly and create a welcoming atmosphere.
- Communication Skills:
- Strong verbal and written skills to manage phone calls and provide accurate information.
- Organizational Skills:
- Proficiency in maintaining an organized reception area and managing scheduling.
- Administrative Skills:
- Experience with tasks like filing, data entry, and handling correspondence.
- Attention to Detail:
- Ability to provide accurate information and manage inquiries effectively.
Qualifications
- Currently enrolled in a college or university program, preferably in Business Administration, Hospitality Management, or a related field.
- Strong verbal and written communication skills.
- Excellent interpersonal and customer service skills. – Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Professional appearance and demeanor.
Additional Information
Your Team And Working Environment
We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.
Assistant Spa Manager
Job Description
Experience a work culture where creativity, passion, and personal well-being are celebrated. As an Assistant Spa Manager, you will oversee the daily operations, ensuring a seamless and luxurious experience for all guests. You’ll inspire your team to deliver exceptional service, and maintain the highest standards in spa treatments, fitness programs, and recreational activities. This is a role for someone who thrives on creativity, loves leading a team, and is passionate about enhancing guests’ well-being.
What’s In It For You
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What You Will Be Doing
- Assist in managing the day-to-day operations of the spa, fitness center, and recreational facilities.
- Supervise, train, and motivate a dedicated team of spa therapists, fitness instructors, and recreation staff.
- Ensure the highest level of guest satisfaction by maintaining a friendly and professional environment.
- Monitor inventory, equipment, and supplies, ensuring all areas are fully operational and well-stocked.
- Support with scheduling and ensuring staff coverage in all areas.
- Handle guest inquiries, concerns, and complaints with professionalism and care.
- Monitor and maintain hygiene, health, and safety standards across all facilities.
- Stay current with industry trends to continuously enhance service offerings.
- Assist in budget management and ensure cost-effective operations.
Skills:
- Leadership Skills:
- Ability to inspire and motivate a team to deliver exceptional service.
- Operational Management:
- Experience overseeing daily operations to ensure a seamless guest experience.
- Customer Service Excellence:
- Strong focus on enhancing guests’ well-being and satisfaction.
- Creativity:
- Ability to develop innovative spa treatments and fitness programs.
- Attention to Detail:
- Maintaining high standards in spa services and recreational activities.
Qualifications
- Minimum of 2-3 years of experience in spa, wellness, or recreation management.
- Strong leadership and team management skills.
- Passion for wellness, hospitality, and delivering memorable guest experiences.
- Excellent communication and organizational skills.
- Knowledge of health and safety regulations and spa equipment maintenance.
- Ability to work a flexible schedule, including weekends and holidays.
