About the job
WHO ARE WE?About Rosewood DohaHoused in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will redefine ultra-luxury hospitality for global citizens who crave a lifestyle of authenticity fused with modern luxury.We will become one of the city’s most dynamic culinary destinations with a collection of innovative restaurants & lounges. We will transform ordinary events into extraordinary with sleek interiors and state-of-the-art technology. We will introduce a ground-breaking urban concept that delivers innovative and integrative solutions for personal transformation.WHY JOINING US?At Rosewood Doha, we are dedicated to creating an environment where passion meets purpose. We believe we have the power to impact and enrich everyone’s life. Each day is full of opportunities to positively contribute to our associates, guests, and community.Here, everyone belongs. We partner with you to Discover Your Calling, unlocking your true potential to excel in your career.Together, we push the boundaries, discover the uncharted and bring hospitality to new heights.YOUR IMPACT IN THIS ROLE:Let your Talent and Passion Shine: From acting to singing, from sports to art; with your very own skills and experiences, contribute to a supportive, educational and inclusive environment.Creating unforgettable Memories: Provide care, hospitality and service to our younger guests (3-12) throughout their stay or visiting the kids club activities, daytime child minding service, baby-sitting and hosting at the kids club.Ensure a Safe and Sound Environment: Organize and accompany children activities according to the Kids Club concept, always providing safe care and a personalized and intuitive service.Promote Child-friendly Services and Products: Promote kids services and retail products to guests, utilizing product knowledge and sales techniques to enhance the guest experience and drive revenue growth for the leisure department.
Skills:
Childcare Experience: Understanding child development and having experience working with children.
Communication Skills: Ability to effectively communicate with children, parents, and colleagues.
Patience and Empathy: Staying calm and understanding in various situations, especially with young children.
Creativity: Developing engaging activities and games to keep children entertained.
Safety Awareness: Knowledge of safety protocols and first aid to ensure a safe environment.
Organizational Skills: Keeping activities and supplies organized and managing schedules effectively.
Teamwork: Collaborating with other staff members to provide a supportive environment.
Problem-Solving Skills: Handling conflicts and challenges that may arise among children.
Flexibility: Adapting to changing needs and schedules of the children and the club.
Positive Attitude: Maintaining an upbeat and encouraging demeanor to create a welcoming atmosphere.
About the job
WHO ARE WE?About Rosewood DohaHoused in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will redefine ultra-luxury hospitality for global citizens who crave a lifestyle of authenticity fused with modern luxury.We will become one of the city’s most dynamic culinary destinations with a collection of innovative restaurants & lounges. We will transform ordinary events into extraordinary with sleek interiors and state-of-the-art technology. We will introduce a ground-breaking urban concept that delivers innovative and integrative solutions for personal transformation.WHY JOINING US?At Rosewood Doha, we are dedicated to creating an environment where passion meets purpose. We believe we have the power to impact and enrich everyone’s life. Each day is full of opportunities to positively contribute to our associates, guests, and community.Here, everyone belongs. We partner with you to Discover Your Calling, unlocking your true potential to excel in your career.Together, we push the boundaries, discover the uncharted and bring hospitality to new heights.YOUR IMPACT IN THIS ROLE:Enhance Guest Experience: Welcome guests with a warm and friendly demeanor, ensuring their first interaction with our hotel is memorable. Your hospitality will set the tone for an extraordinary stay.Ensure Seamless Reservations: Manage reservation inquiries and bookings through phone, email, and online platforms, providing prompt and accurate service. Your efficiency will ensure a smooth and enjoyable booking process.Foster Positive Relationships: Collaborate closely with our front desk and concierge teams to accommodate special requests and preferences. Your teamwork will ensure that each guest’s needs are met with precision.Deliver Excellence: Maintain an in-depth knowledge of our hotel’s amenities, services, and local attractions to provide guests with personalized recommendations. Your expertise will enhance their overall experience.*Proficiency in Arabic is required.
Skills:
Customer Service: Providing excellent service and support to clients, addressing inquiries and concerns promptly.
Communication Skills: Clear and effective verbal and written communication to interact with customers and colleagues.
Attention to Detail: Accurately processing reservations, ensuring all information is correct.
Multitasking: Managing multiple tasks simultaneously, such as answering calls, processing bookings, and updating systems.
Technical Proficiency: Familiarity with reservation systems, software, and other office tools.
Problem-Solving Skills: Ability to handle issues or changes in reservations efficiently and calmly.
Sales Skills: Promoting services or upgrades to enhance customer experience and increase revenue.
Organizational Skills: Keeping track of reservations and schedules effectively.
Time Management: Prioritizing tasks to ensure timely responses and efficient service.
About the job
WHO ARE WE?About Rosewood DohaHoused in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will redefine ultra-luxury hospitality for global citizens who crave a lifestyle of authenticity fused with modern luxury.We will become one of the city’s most dynamic culinary destinations with a collection of innovative restaurants & lounges. We will transform ordinary events into extraordinary with sleek interiors and state-of-the-art technology. We will introduce a ground-breaking urban concept that delivers innovative and integrative solutions for personal transformation.WHY JOINING US?At Rosewood Doha, we are dedicated to creating an environment where passion meets purpose. We believe we have the power to impact and enrich everyone’s life. Each day is full of opportunities to positively contribute to our associates, guests, and community.Here, everyone belongs. We partner with you to Discover Your Calling, unlocking your true potential to excel in your career.Together, we push the boundaries, discover the uncharted and bring hospitality to new heights.YOUR IMPACT IN THIS ROLE:Manage IT Infrastructure: Support the hotel’s IT infrastructure, ensuring all systems operate smoothly and efficiently to support various hotel operations and guest services.Troubleshoot Technical Issues: Quickly identify and troubleshoot technical issues that arise, providing timely resolutions to minimize disruptions to hotel operations and guest experiences.Implement IT Solutions: Implement new IT solutions and upgrades to enhance system performance, security, and user experience, staying ahead of technological advancements to keep the hotel’s systems modern and efficient.Coordinate with Vendors: Coordinate with technology vendors and service providers to ensure timely support and maintenance of IT equipment and systems, negotiating contracts and managing relationships to secure the best terms and services.
Skills:
Technical Proficiency: Strong knowledge of computer systems, networks, software, and hardware.
Project Management: Ability to plan, execute, and oversee IT projects, ensuring they meet deadlines and budgets.
Problem-Solving Skills: Quickly diagnosing and resolving technical issues that arise within the organization.
Communication Skills: Effectively conveying technical information to non-technical staff and stakeholders.
Organizational Skills: Keeping IT resources, projects, and documentation organized and accessible.
Team Collaboration: Working well with IT teams, management, and other departments to achieve common goals.
Time Management: Prioritizing tasks and managing time efficiently to handle multiple projects simultaneously.
Training and Support: Providing training and support to staff on new technologies and systems.
Analytical Skills: Evaluating systems and processes to identify areas for improvement and optimization.
Security Awareness: Understanding cybersecurity principles and practices to protect the organization’s data and systems.
