Officer Customer Services (QNB3600 – Qatarization Program)
Business Unit: Qatar
Department: Retail Banking
Division: Retail Banking
Location: State of Qatar
Application Deadline: 09 November 2027
About QNB
Established in 1964, QNB Group has consistently achieved strong growth and is now recognized as the largest financial institution in the Middle East and Africa.
QNB operates in more than 31 countries across three continents, employing over 28,000 staff and serving more than 20 million customers through a network of 1,000+ branches and representative offices, supported by over 4,300 ATMs.
The Group maintains high credit ratings, among the best in the region, from leading global agencies:
- Standard & Poor’s: A
- Moody’s: Aa3
- Fitch: A+
QNB’s brand continues to hold the highest banking brand value in the Middle East and Africa, as ranked by Brand Finance, while playing an active role in corporate social responsibility and supporting social, educational, cultural, and sports initiatives in Qatar.
Required Special Skills
- Excellent oral and written communication skills in English and Arabic, including report writing
- Strong interpersonal and presentation skills
- Sound understanding of relevant laws, regulations, and banking practices
- Ability to make decisions and follow through on initiatives
- High personal integrity and self-management
- Strong planning, organizing, and analytical skills
- Results-oriented mindset
- Ability to communicate effectively with all levels of management
Operating Environment / Location
This position is based in the State of Qatar.
Mandatory Documents to be Attached
- Curriculum Vitae (CV)
- Qatari ID
- Passport
- Educational Certificates – Degree
- Birth Certificate