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Overview<\/strong><\/p>\n\n\n\n We are actively seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Call Center Representative. In this crucial role, you will be the primary point of contact for our esteemed customers, managing inbound calls, messages, and chat inquiries. Your primary objective is to deliver exceptional service, address customer concerns, and ensure their needs are met promptly and efficiently.<\/p>\n\n\n\n Note:<\/strong><\/p>\n\n\n\n This position is open exclusively to female applicants. We encourage qualified and motivated ladies to apply for this exciting opportunity.<\/p>\n\n\n\n Key Responsibilities:<\/strong><\/p>\n\n\n\n Answer incoming customer calls<\/p>\n\n\n\n Provide accurate and detailed information about our products, services, and company policies<\/p>\n\n\n\n Assist customers in resolving product-related issues, order inquiries, and general inquiries<\/p>\n\n\n\n Utilize customer service software and tools to track, log, and manage customer interactions effectively<\/p>\n\n\n\n Handle customer complaints with empathy and a positive attitude<\/p>\n\n\n\n Keep up-to-date with product knowledge<\/p>\n\n\n\n Qualifications:<\/strong><\/p>\n\n\n\n Fluent in Arabic and English (verbal and written)<\/p>\n\n\n\n High school diploma or equivalent<\/p>\n\n\n\n Experience in customer service<\/p>\n\n\n\n Flexibility to work various shifts (evenings, weekends, and holidays as required)<\/p>\n\n\n\n Ability to remain patient when dealing with challenging customers<\/p>\n\n\n\n Proficient computer skills and experience with Microsoft Office<\/p>\n\n\n\n Detail-oriented and well-organized, with the ability to multitask effectively<\/p>\n\n\n\n Job Type: Full-time<\/p>\n\n\n\n Pay: QAR4,000.00 per month<\/p>\n\n\n\n Language:<\/p>\n\n\n\n