{"id":1234,"date":"2024-10-30T08:57:17","date_gmt":"2024-10-30T05:57:17","guid":{"rendered":"https:\/\/careers.getforsa.com\/?p=1234"},"modified":"2024-10-30T08:57:18","modified_gmt":"2024-10-30T05:57:18","slug":"1234","status":"publish","type":"post","link":"https:\/\/careers.getforsa.com\/?p=1234","title":{"rendered":""},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Section<\/h4>\n\n\n\n<p>The Diplomatic Club<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Department<\/h4>\n\n\n\n<p>Food &amp; Beverage<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Qualification<\/h4>\n\n\n\n<p>Diploma<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Experience<\/h4>\n\n\n\n<p>2-3 years professional experience<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<p><strong>Skills Required:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fluency in English<\/li>\n\n\n\n<li>Strong communication and interpersonal skills<\/li>\n\n\n\n<li>Positive attitude and suggestive sales approach<\/li>\n\n\n\n<li>Ability to maintain cleanliness and safety standards<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Job Description<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide the perfect service experience for every Guest<\/li>\n\n\n\n<li>Ensure the Guest feels important and welcome in the restaurant<\/li>\n\n\n\n<li>Adhere to timing standards for products and services<\/li>\n\n\n\n<li>Look for ways to consolidate service and increase table turns<\/li>\n\n\n\n<li>Present menu, answer questions and make suggestions regarding food<\/li>\n\n\n\n<li>Serve the Guest in an accommodating manner<\/li>\n\n\n\n<li>Apply a positive suggestive sales approach to guide Guests<\/li>\n\n\n\n<li>Pre-bus tables; maintain table cleanliness, bus tables<\/li>\n\n\n\n<li>Looks for ways to avoid waste and limit costs<\/li>\n\n\n\n<li>Assist in keeping the restaurant clean and safe<\/li>\n\n\n\n<li>Deliver food to any table as needed<\/li>\n\n\n\n<li>Must follow all cash handling policies and procedures<\/li>\n\n\n\n<li>Report to property on time and in proper uniform<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Section<\/h4>\n\n\n\n<p>The Diplomatic Club<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Department<\/h4>\n\n\n\n<p>Spa &amp; Recreation<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Qualification<\/h4>\n\n\n\n<p>College Education\/ Certification or Professional Diploma in Hospitality Administration or related, Hands on experience in PC\/Microsoft\/POS<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Experience<\/h4>\n\n\n\n<p>1-3 Years working experience in the hospitality industry preferably as a Receptionist.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Skills<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Business Understanding<\/strong><\/li>\n\n\n\n<li>Knowledge of food and beverage trends<\/li>\n\n\n\n<li>Awareness of cost control and profitability<\/li>\n\n\n\n<li>Understanding of guest demographics and preferences<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Managing Relationships<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Building rapport with guests and colleagues<\/li>\n\n\n\n<li>Effective communication skills<\/li>\n\n\n\n<li>Conflict resolution and handling guest complaints<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Drive and Resilience<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ability to work in a fast-paced environment<\/li>\n\n\n\n<li>Motivation to exceed guest expectations<\/li>\n\n\n\n<li>Adaptability to changing circumstances and feedback<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Managing Resources<\/strong><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>General Competencies:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Caring<\/li>\n\n\n\n<li>Communication<\/li>\n\n\n\n<li>Team work<\/li>\n\n\n\n<li>Achieving results<\/li>\n\n\n\n<li>Analysis and solutions<\/li>\n\n\n\n<li>Attention to detail<\/li>\n\n\n\n<li>Customer care<\/li>\n\n\n\n<li>Organization and order<\/li>\n\n\n\n<li>Planning and coordinating<\/li>\n\n\n\n<li>People management<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Job Description<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Greet clients as they step into the Reception Area; take their inquiries and make them feel comfortable while they wait to be attended to, and ensure excellent customer experience.<\/li>\n\n\n\n<li>To offer clients some refreshments as they wait for their turn to be attended to, and offer them magazines to read.<\/li>\n\n\n\n<li>Ensures to answer the phone in a polite and professional manner in accordance with the set standards from the clubs\u2019 telephone etiquettes<\/li>\n\n\n\n<li>Checks\/inspects the Recreation reception area where he\/she is assigned and ensure that the area, facilities and equipments are clean, orderly and functional.<\/li>\n\n\n\n<li>Schedule appointments and make follow up calls to customers to remind them of their appointments<\/li>\n\n\n\n<li>Keep up to date with current promotions and pricing for Recreation &amp; other Club facilities, to provide information to guests upon request, while maximizing every sales opportunities<\/li>\n\n\n\n<li>Responds to the members\u2019 inquiries on the sports and recreation facilities and services, making sure that the information given is complete, accurate and timely.<\/li>\n\n\n\n<li>Prior to the start of operation, requests for items needed by making store requisition and pick up supplies\/stationeries from the storeroom.<\/li>\n\n\n\n<li>Note down all reservations and appointments, ensuring all the necessary information are requested from the members and recorded.<\/li>\n\n\n\n<li>Report any incidents occurring during the operation to the recreation manager.<\/li>\n\n\n\n<li>Listen&amp; try to solve guest\u2019s complaints and gratify requests or if unable to do so, ensure that they are promptly reported to the Manager<\/li>\n\n\n\n<li>Should thank each guest upon departure, extend a return invitation and offer a pleasant parting comment; in a friendly and courteous manner<\/li>\n\n\n\n<li>Ensures all transactions are correspondingly posted in the system for inclusion in the members\u2019 folio.<\/li>\n\n\n\n<li>Receive payment from the guest or concerned, by cash or credit card<\/li>\n\n\n\n<li>To administer the general petty cash system and float in an accurate manner.<\/li>\n\n\n\n<li>Keep records of guest payment\/billings for services rendered in the salon &amp; manage roster of the Recreation staffs.\u00a0Help with the Administration work, mailings assigned to him\/ her by the Director of Recreation.<\/li>\n\n\n\n<li>At the end of the shift, generates needed sales report as per audit \/ cash sales together with the sales report. Immediately reports and turn over lost and found item to lost &amp; found office, following required procedures at all times.<\/li>\n\n\n\n<li>Exhibit personal grooming, appearance and attitude in a manner, which will enhance the guests experience and satisfaction<\/li>\n\n\n\n<li>To be aware of all safety and fire drill procedures and attend training conducted by the Training and the Engineering Departments.<\/li>\n\n\n\n<li>Perform all work related requests made by the Director of Recreation, which may or might not be directly in the scope of work.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Section<\/h4>\n\n\n\n<p>The Diplomatic Club<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Department<\/h4>\n\n\n\n<p>Finance Depatment<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Qualification<\/h4>\n\n\n\n<p>Diploma in Commerce, Accountancy \/ related<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Experience<\/h4>\n\n\n\n<p>Preferably 1-2 years experience in a similar position<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Skills<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Proficiency in Microsoft Office<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Word:<\/strong> Document creation and formatting<\/li>\n\n\n\n<li><strong>Excel:<\/strong> Data analysis, budgeting, and inventory tracking<\/li>\n\n\n\n<li><strong>Outlook:<\/strong> Email communication and scheduling<\/li>\n\n\n\n<li><strong>PowerPoint:<\/strong> Creating presentations for team meetings and training<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Point of Sale (POS) Systems<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Micros:<\/strong> Familiarity with POS transactions and reporting<\/li>\n\n\n\n<li><strong>Infogenesis:<\/strong> Experience with order management and billing<\/li>\n\n\n\n<li><strong>Hogatex:<\/strong> Knowledge of hotel management software (if applicable)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Customer Service Excellence<\/strong>\n<ul class=\"wp-block-list\">\n<li>Strong interpersonal skills to engage with guests<\/li>\n\n\n\n<li>Ability to anticipate guest needs and preferences<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Multitasking Ability<\/strong>\n<ul class=\"wp-block-list\">\n<li>Managing multiple tables and tasks efficiently in a busy environment<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Problem-Solving Skills<\/strong>\n<ul class=\"wp-block-list\">\n<li>Quick thinking to address guest concerns and operational issues<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p><strong>Job Related Competencies:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Speed &amp; Accuracy\u00a0<\/li>\n\n\n\n<li>Customer-focused\u00a0<\/li>\n\n\n\n<li>Impact and influence\u00a0<\/li>\n\n\n\n<li>Numerical Efficiency\u00a0<\/li>\n<\/ul>\n\n\n\n<p><strong>Core Competencies:&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Communication &amp;Sociability\u00a0<\/li>\n\n\n\n<li>Teamwork\u00a0<\/li>\n\n\n\n<li>Ability to work under Pressure\u00a0<\/li>\n\n\n\n<li>Flexibility\u00a0<\/li>\n\n\n\n<li>Orderliness\u00a0<\/li>\n\n\n\n<li>Action Oriented &amp; Drive for results\u00a0<\/li>\n\n\n\n<li>Interpersonal Skills\u00a0<\/li>\n\n\n\n<li>Problem Solving\u00a0<\/li>\n\n\n\n<li>Judgment\u00a0\u00a0<\/li>\n\n\n\n<li>Attendance\/Punctuality\u00a0<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Job Description<\/h4>\n\n\n\n<p><strong>Job Objective<\/strong>&nbsp;<\/p>\n\n\n\n<p>To be responsible to assist the Credit Manager to manage the Credit Department in a smooth and efficient way in compliance with all Club policies.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Duties and Responsibilities<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure customers pay within their agreed payment terms, as per the company\u2019s debt collection procedure\u00a0<\/li>\n\n\n\n<li>Issue invoices that are checked against client contracts and make necessary adjustments and\/or credits\u00a0<\/li>\n\n\n\n<li>Ensure the correctness of invoices sent to club\u2019s customers for billing\u00a0<\/li>\n\n\n\n<li>Ensure follow up and collection activities on a timely basis with all overdue accounts\u00a0<\/li>\n\n\n\n<li>Ensure the timely credit collections of all outstanding payments.\u00a0<\/li>\n\n\n\n<li>Prepares periodic collection reports and reconciliation with Accounts Receivable system\u00a0<\/li>\n\n\n\n<li>Monitors and controls over collection amounts, ensuring its promptly deposited to respective banks\u00a0<\/li>\n\n\n\n<li>Prepare Accounts Receivable report and monitor aging accounts\u00a0<\/li>\n\n\n\n<li>Collaborating with managers to ensure that all associated accounting requirements are adhered to in accordance with established procedures \/ time lines.\u00a0\u00a0<\/li>\n\n\n\n<li>Work with the Credit Manager to build effective working relationships with internal and external customers\u00a0<\/li>\n\n\n\n<li>Maintain professionalism at all times when working with other team members.\u00a0<\/li>\n\n\n\n<li>Ensure that the appropriate standards of conduct, attire, hygiene, uniform and appearance are maintained at all times.?\u00a0<\/li>\n\n\n\n<li>To participate in any Training &amp; Development sessions as recommended by the Manager.\u00a0<\/li>\n\n\n\n<li>Perform Other Duties as assigned.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong><a href=\"https:\/\/thediplomaticclub.com\/career\" data-type=\"link\" data-id=\"https:\/\/thediplomaticclub.com\/career\">Apply Now<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Section The Diplomatic Club Department Food &amp; Beverage Qualification Diploma Experience 2-3 years professional experience Skills Required: Job Description Section The Diplomatic Club Department Spa &amp; Recreation Qualification College Education\/ Certification or Professional Diploma in Hospitality Administration or related, Hands on experience in PC\/Microsoft\/POS Experience 1-3 Years working experience in the hospitality industry preferably as [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":381,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1234","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-1"],"_links":{"self":[{"href":"https:\/\/careers.getforsa.com\/index.php?rest_route=\/wp\/v2\/posts\/1234","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/careers.getforsa.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/careers.getforsa.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/careers.getforsa.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/careers.getforsa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1234"}],"version-history":[{"count":1,"href":"https:\/\/careers.getforsa.com\/index.php?rest_route=\/wp\/v2\/posts\/1234\/revisions"}],"predecessor-version":[{"id":1235,"href":"https:\/\/careers.getforsa.com\/index.php?rest_route=\/wp\/v2\/posts\/1234\/revisions\/1235"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/careers.getforsa.com\/index.php?rest_route=\/wp\/v2\/media\/381"}],"wp:attachment":[{"href":"https:\/\/careers.getforsa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1234"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/careers.getforsa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1234"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/careers.getforsa.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}